Refund and Cancellation Policy


APPLIANCE FIX ESTABLISHMENT

Effective Date: April 18, 2026

At APPLIANCE FIX ESTABLISHMENT, we aim to provide reliable and transparent appliance repair services. This Refund and Cancellation Policy outlines the terms related to service cancellations and refunds.


1. Cancellation Policy

  • Customers may cancel or reschedule a booking by contacting us via phone before the scheduled service time.

  • Same-day or last-minute cancellations may be subject to a service or visit charge.

  • If our technician is already dispatched or has arrived at the location, a call-out fee may apply.


2. Rescheduling Policy

  • Customers can request to reschedule their appointment based on availability.

  • We recommend informing us in advance to avoid delays or additional charges.


3. Refund Policy

  • Service fees once paid are generally non-refundable after the service has been completed.

  • Refunds may only be considered in the following cases:

    • Duplicate payment

    • Service not delivered as agreed

    • Cancellation by our company

  • Any approved refund will be processed within a reasonable time frame.


4. Spare Parts and Materials

  • Charges for spare parts or materials are non-refundable once installed.

  • Warranty for parts depends on the supplier or manufacturer terms.


5. Service Warranty

  • We may provide a limited warranty on specific repairs.

  • Warranty applies only to the original issue repaired and does not cover:

    • Misuse or accidental damage

    • New or unrelated faults

    • External factors beyond our control


6. No-Show Policy

  • If the customer is unavailable at the scheduled time and location, it may be treated as a cancellation and a visit charge may apply.


7. Company Cancellation

  • We reserve the right to cancel or reschedule a service due to unforeseen circumstances such as technician availability, safety concerns, or operational issues.

  • In such cases, customers will be informed, and any advance payment (if applicable) may be refunded.


8. Contact Us

For cancellations, rescheduling, or refund requests, please contact us:

Phone: 0547390388
Address: M-10 Musaffah, Abu Dhabi, UAE
Website: https://appliancefixabudhabi.shop/


By using our services, you agree to this Refund and Cancellation Policy.